Bespoke Luxury Designs, Handcrafted, Made Just For You
Orders & shipping
How do I order?
You can either choose to order via our website, entering your bespoke requirements into the product page before adding to basket.
Alternatively you can email us at info@linglux.co.uk to place your order.
We also offer online consultations which is a virtual shopping experience - you can book it by clicking HERE.
How much does shipping cost?
Delivery times
Our delivery times are as follows:
Furniture takes 18-24 weeks on average (once all order details are confirmed)
Bedding, Clothes and soft furnishings takes 6-10 weeks on average (once all order details are confirmed)
Silk Bassinets take 6-10 weeks on average (once all order details are confirmed)
Please refer to our order process page too which explains the steps involved before production begins.
UK Orders
Non Furniture orders are charged at £15 for delivery. This is via Parcelforce.
All furniture orders within the UK are charged at £300 for delivery and delivered via courier service.
Complimentary Assembly is available on UK orders within 160 miles from CM16.
Any orders outside of the 160 mile radius will be delivery only.
Prams within the UK are charged at £30 delivery.
Outside of the UK
Please note - Delivery for all items will NOT be payable until after your order has been placed.
This is because costs vary from country to country and is based on your order weight which we can not determine until it is packaged and ready to be dispatched.
We will contact you with a delivery cost once your order is ready for dispatch.
Can you assemble my furniture for me?
Yes, but only within the UK. Any furniture orders within the UK include assembly.
Do you offer payment plans?
You can either pay 50% upon order, with the remainder of your balance due before we dispatch your order. Or you can pay the total amount upon order.
You can find out more details HERE.
How do I order a bespoke product?
At Ling Lux we offer a complete bespoke service.
If you want an alteration to anything you see on our website or socials we can do that. If you have a design in mind that you'd like us to make, we can also do that.
You can order via the product page detailing all your bespoke requirements.
Or you can simply drop us an email at info@linglux.co.uk or make an appointment with us for a virtual consultation by clicking HERE.
We will always be in touch with you after you order to confirm all of your requirements.
Do you offer a warranty?
Yes we do, you can read more about it HERE.
Can I collect from you?
Yes, we offer a collection service free of charge.
Please select collection at checkout.
Collection is from Dunmow in Essex.
We ask that you please do not turn up without speaking to us first. We will let you know when you can collect and will provide you with the full address and directions etc.